Legal
Privacy Policy
Last updated: September 2026
1. Who We Are
Lone Nomad ("we", "us", "our") is a UK-based clothing brand. Our website is lonenomad.co.uk. For any privacy-related queries, contact us at [email protected].
2. What Data We Collect
We collect personal data you provide directly to us, including: your name and email address when you place an order or sign up to our newsletter; your delivery address and payment details when you make a purchase (payment details are processed securely by Stripe and never stored on our servers); and any information you provide when contacting us.
3. How We Use Your Data
We use your data to: process and fulfil your orders; send order confirmations and shipping updates; respond to your enquiries; send marketing emails if you have opted in (you can unsubscribe at any time); and improve our website and services. We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data on the following legal bases: contract performance (to fulfil your order); legitimate interests (to improve our services and prevent fraud); consent (for marketing communications); and legal obligation (to comply with applicable laws).
5. Data Sharing
We share your data only with trusted third parties necessary to operate our business: Stripe (payment processing), shipping carriers (to deliver your order), and our email service provider (for transactional and marketing emails). All third parties are contractually required to protect your data and use it only for the specified purpose.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is retained for 7 years for tax and accounting purposes. Marketing data is retained until you unsubscribe.
7. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use essential cookies to operate our website (e.g. shopping cart functionality) and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings or our cookie consent banner.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections.
10. Changes to This Policy
We may update this privacy policy from time to time. The date of the most recent revision will always be shown at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.